Best Auto Repair, Randallstown

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Service Writer

My Mechanic has job openings available for a Service Writer! We're looking for honest, dedicated, customer-service oriented people to join our team at Randallstown, MD.

Service Writers are our shop's face and voice to the outside world, and are therefore an incredibly important part of our success as a shop. A successful service writer will have an understanding of automotive work, a positive and outgoing personality, and a dedication to honesty and fairness.

The Service Writer will be responsible for:

  • Scheduling appointments with customers.
  • Ensuring effective communication between service technicians and My Mechanic customers.
  • Inspecting vehicles and accurately diagnosing problems
  • Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
  • Preparing accurate repair orders, detailing problems and approving repairs
  • Updating customers with any service recommendations made by service technicians
  • Maintaining and enhancing knowledge of automotive maintenance and repairs

Applicants are required to be:

  • At least 18 years old
  • Recipients of a high school diploma or GED
  • In possession of a valid driver's license
  • Dependable, honest and outgoing
  • Available to work weekends and some holidays

Click here to submit your application for this position.

ASSOCIATIONS

  • AAA Approved Auto Repair
  • ALL-DATA
  • ASA (Automotive Service Assocation)
  • ASE Master Technician
  • Federated Auto Parts
  • IATN (International Automotive Technicians' Network)
  • IDENTIFIX
  • Jasper
  • Car Care Aware

Testimonials

  • reviewiconRandallstown
    My Mechanic is not finished with your car until you are satisfied.When you are satisfied then they are done. ...... They take pains to figure out what is wrong with your car... Friendly service helps also!
    , 03/31/2020

  • reviewicon
    Never had a problem in all the times I've brought my car here. The guys are friendly, funny, and honest!

  • reviewicon
    Clean restrooms, clean nice waiting room.

  • reviewicon
    Been going there for over 30 years always a pleasure always an honest estimate and always on time they may not be the cheapest but they back up their work and it's worth a penny or two more for that kind of confidence.

  • reviewicon
    Found My Mechanic through Dave Serio's website. They worked on my 2005 Honda Odyssey. Needed a new front axle and some brake work. They did a good job same day and I was very pleased. I will go back again for other service work in the future. Thanks guys!

  • reviewicon
    I took my truck to my mechanic because of a noise that I only heard on bumpy roads. They told me that it was a broken leaf spring and also recommended that I replace my stabilizer links. I had the spring taken care of immediately and returned to them for the stabilizer links. They also replaced the front rotors and pads at that time. They were very friendly and reasonably priced. I will be returning to my mechanic for future repairs without question.